Forum Discussion
365 User accounts for work teams - Good idea or not?
Hello, please bear with me this is my first post. Apologies if in wrong place!
I work for a small charity using E3 non-profit. We have user accounts and a combo of groups/shared mailboxes for some work teams. (Groups lack some features, hence the 'combo' approach!)
Our IT support company recommended using User accounts for everything as it is 'easier'
I had 1 response on a forum agreeing with this, saying that user accounts are more secure due to 2FA.
I completely agree with 2FA for user accounts, but I thought groups/shared mailboxes didn't have passwords, using a membership policy instead? Are they any less secure?
My question: Should we use User accounts for work teams?
It just seems odd so I would welcome some other opinions. Feel free to cite 'official' sources or your own practical experiences. NB I'm not after practical advice as I know how to use accounts, 2FA etc.
Thanks very much!
Andy
- You dont have to worry about shared mailboxes/Groups, you access these as "delegate" via your own account and credentials. Thus, you only need to protect your user accounts.
8 Replies
- You dont have to worry about shared mailboxes/Groups, you access these as "delegate" via your own account and credentials. Thus, you only need to protect your user accounts.
VasilMichev Hi Vasil, thanks for your response.
This is what I thought! I can't understand why our IT support and the MS-certified respondent are advising me to switch to user accounts?
Thanks again,
Andy
- You cannot login as the shared mailbox hence 2FA is not required. It will be more of a risk if you have a user account that is shared with multiple users. I would just use shared mailbox for any non-user accounts for emails related.
