Forum Discussion

RoyP's avatar
RoyP
Copper Contributor
Mar 13, 2025

365 Download to update previous 2019

I previously had office 2019 on the PC and registered for 365 on subscription. The splash screens still say that I am using version 2019.  I assume this is incorrect and either, I am still using 201...
microsoft 365
Kidd_Ip's avatar
Kidd_Ip
MVP
Mar 13, 2025

Would suggest to follow on below;

 

  • Check Your Installed Version:
    • Open any Office app (e.g., Word or Excel).
    • Go to File > Account and look under the "Product Information" section. This will show the version and subscription details.
  • Uninstall Office 2019 Completely:
    • Use the Microsoft Support and Recovery Assistant (SaRA) tool to ensure a clean uninstall of Office 2019. This tool can remove all traces of the previous installation, including registry entries.
  • Reinstall Microsoft 365:
    • Log in to your Microsoft 365 account at office.com and download the latest version of Office.
    • Install it on your PC, and it should automatically update to the Microsoft 365 branding and features.
  • Verify Updates:
    • After installation, ensure your Office apps are up to date. Open any Office app, go to File > Account > Office Updates, and select Update Now.