Forum Discussion
RoyP
Mar 13, 2025Copper Contributor
365 Download to update previous 2019
I previously had office 2019 on the PC and registered for 365 on subscription. The splash screens still say that I am using version 2019. I assume this is incorrect and either, I am still using 201...
Kidd_Ip
Mar 13, 2025MVP
Would suggest to follow on below;
- Check Your Installed Version:
- Open any Office app (e.g., Word or Excel).
- Go to File > Account and look under the "Product Information" section. This will show the version and subscription details.
- Uninstall Office 2019 Completely:
- Use the Microsoft Support and Recovery Assistant (SaRA) tool to ensure a clean uninstall of Office 2019. This tool can remove all traces of the previous installation, including registry entries.
- Reinstall Microsoft 365:
- Log in to your Microsoft 365 account at office.com and download the latest version of Office.
- Install it on your PC, and it should automatically update to the Microsoft 365 branding and features.
- Verify Updates:
- After installation, ensure your Office apps are up to date. Open any Office app, go to File > Account > Office Updates, and select Update Now.