Forum Discussion
Kirt2021
Jan 21, 2021Copper Contributor
365 Alias account
Created an alias account in 365. It was working, now when we send emails to it, it is Undelivered.
It now indicates something like "xxx was not found at xxx.com"
I went to the user account in 365 admin, and checked tried to add the alias again, but it indicated the it already exist.
Any reason why the mail is undelivered?
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- ChristianBergstromSilver ContributorHi, do a message trace to get more details.
https://docs.microsoft.com/en-us/exchange/monitoring/trace-an-email-message/message-trace-modern-eac- Kirt2021Copper Contributor
Thanks for your suggestion.
I reached out to a friend and he fixed it for me
He went into AD, to the user SIP, SMTP etc. in the user proxyaddress attribute field