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PJB80's avatar
PJB80
Copper Contributor
May 08, 2019
Solved

0365 Outlook Connection while traveling. Only works on VPN

Hello 

I am a home USA O365 subscription user.  I'm currently traveling to the UK and the Outlook App won't connect on my Mac.  For testing I connected to my Express VPN and surprise surprise it worked! 

What could be just stopping it working over the internet?

Thanks

Phil 

  • Probably just the WiFi blocking some needed ports for outlook then! Try accessing the webmail instead

5 Replies

    • PJB80's avatar
      PJB80
      Copper Contributor

      adam deltinger To be fair I haven't been any to test any other locations yet.  This is open Guest Wi-Fi at my office.  What's interesting is I just ran some other tests such as syncing files to one drive and that worked fine.  Just Outlook.  

      • Probably just the WiFi blocking some needed ports for outlook then! Try accessing the webmail instead

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