Forum Discussion
Can a shared mailbox be migrated into a Microsoft 365 Group?
We current have an actively used Shared Mailbox (call it mailto:service@company.com). However, we now want to create a full Microsoft 365 Group called Service, and have that email address associat...
Microsoft does not provide a direct way to do such migration, but it seems it's something that can be potentially done as explained here: https://www.nucleustechnologies.com/supportcenter/kb/migrate-office-365-shared-mailbox-to-office-365-group I have not tested the tool or the scenario though