Forum Discussion
Private Offers - problems finding billing ID and failures accepting offers
Note: Please note that the response below was carried over from a previous marketplace for partners community discussion. Original authorship has been removed.
Thanks for discussion a few weeks back. I wanted to answer the questions for others also. Note, the question is specific to customer private offers (not CSP private offers) given customer private offers are created with the customer's billing account ID.
1. Billing account IDs can currently be found in the Azure portal, under Cost Management + Billing > Properties. Here are links to the relevant documentation: ISV documentation and customer documentation. We are also making updates to the Azure portal to make this billing account ID available as part of the subscription properties next month so it will be easier for customers to find the correct billing account ID.
2. Anyone in the customer's organization will be able to view the details of the private offer, but only those with the adequate permissions will be able to accept it. Here is the link to the relevant customer documentation and an ISV FAQ question on the topic. If the user does not have the appropriate permissions to accept the private offer, they will see a red dialog box at the top of the screen that will show them the users in their organization who do have the access and they can reach out to those users to either accept the private offer or provide the permissions to the user to accept.
Hope this helps!