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greatoceansoftware's avatar
greatoceansoftware
Copper Contributor
Jan 03, 2024
Solved

First test transaction not showing up in Earnings space

I am new to the Microsoft Store/Partner Center. My first application has been live on the Microsoft Store for a few months (free). I've just created my first paid add-on and performed a test transaction. The license is available on my test machine and the charge is showing on my credit card. But the transaction is not showing on the Earnings section of the Partner Center. All widgets on the page show "No Data". The test transaction is now 3 days old.

 

How long does it normally take for these to appear? I understand that payouts are only monthly and only when $200 has been reached. But I'd at least think that the transaction should be showing at this point. 

  • If your first test transaction is not showing up in the Earnings space, you might want to consider the following steps:

    1. Processing Time: Give it some time. Transactions may not appear instantly, and there might be a processing delay before they show up in the Earnings space.

    2. Refresh or Re-login: Refresh the page or log out and log back into the platform where you are checking your earnings. Sometimes, a simple refresh or re-login can update the displayed information.

    3. Check Transaction Status: Ensure that the test transaction was successfully processed. If there were any issues with the transaction, it might not reflect in the earnings.

    4. Platform Support: If you are using a specific platform or service, check their support documentation or contact their support team. They may provide insights into the delay or offer assistance in troubleshooting the issue.

    5. Transaction History: Review your transaction history or statement within the platform. It might provide details about the test transaction and its status.

    6. Account Settings: Check your account settings to confirm that test transactions are configured to appear in the Earnings space. There might be specific settings related to test transactions or transactions in generalhttps://fixmyphone.se/stores/helsingborg-vala-centrum

    If, after trying these steps, the issue persists, consider reaching out to the customer support or helpdesk of the platform or service you are using for further assistance. They can provide specific guidance based on the platform's features and functionality.

2 Replies

  • ItsBhatti's avatar
    ItsBhatti
    Iron Contributor

    If your first test transaction is not showing up in the Earnings space, you might want to consider the following steps:

    1. Processing Time: Give it some time. Transactions may not appear instantly, and there might be a processing delay before they show up in the Earnings space.

    2. Refresh or Re-login: Refresh the page or log out and log back into the platform where you are checking your earnings. Sometimes, a simple refresh or re-login can update the displayed information.

    3. Check Transaction Status: Ensure that the test transaction was successfully processed. If there were any issues with the transaction, it might not reflect in the earnings.

    4. Platform Support: If you are using a specific platform or service, check their support documentation or contact their support team. They may provide insights into the delay or offer assistance in troubleshooting the issue.

    5. Transaction History: Review your transaction history or statement within the platform. It might provide details about the test transaction and its status.

    6. Account Settings: Check your account settings to confirm that test transactions are configured to appear in the Earnings space. There might be specific settings related to test transactions or transactions in generalhttps://fixmyphone.se/stores/helsingborg-vala-centrum

    If, after trying these steps, the issue persists, consider reaching out to the customer support or helpdesk of the platform or service you are using for further assistance. They can provide specific guidance based on the platform's features and functionality.

    • greatoceansoftware's avatar
      greatoceansoftware
      Copper Contributor
      Thank you. The transactions are beginning to show in Earnings. It took 5 days from the first transaction until it appeared. I didn't change anything, so I guess that's the default expectation for results.

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