Forum Discussion

VI_Migration's avatar
VI_Migration
Silver Contributor
Aug 08, 2022
Solved

How long after license assignment does it take for Manager insights to populate

Its been more than 3 days already.. 

4 Replies

  • VI_Migration's avatar
    VI_Migration
    Silver Contributor

    Hi,

    Is it a requirement to complete the initial "Analyst settings" documented at the link below before the "Leader & manager settings" are available for editing? I'm asking because we purchased and assigned licenses 7 days ago, but we are still presented with the below message today. Is there a minimum number of licenses that need to be assigned? All suggestions welcome.

    https://docs.microsoft.com/en-us/viva/insights/setup/set-up-workplace-analytics

    • Jake_Caddes's avatar
      Jake_Caddes
      Icon for Microsoft rankMicrosoft

      HI VI_Migration, yes you must finish setting up Analyst settings before you can set up Leader and Manager settings. 

  • Hi VI_Migration, was your tenant recently set up? Has your Viva Insights admin finished setting up Viva Insights? Please refer to these documents and let me know if you have follow up questions.
    1. Viva Insights setup | Microsoft Docs

    2. Manager settings for Viva Insights | Microsoft Docs

    3. https://docs.microsoft.com/en-us/viva/insights/use/myteam#admin-tasks 

    4. My team in Viva Insights | Microsoft Docs

    Also verify that your company has the correct service plan to use Manager Insights: Plans and environments for personal insights | Microsoft Docs

    • VI_Migration's avatar
      VI_Migration
      Silver Contributor

      Jake_Caddes perhaps you can help me as well.  Similar, yet slightly different question...

      How long before Manager and Leader Insights is available at all?  In my Admin setup for Viva Insights, I have received the message (see below) for more than 30 days.  I am not even able to click the square to set up my Manager and Leader Insights.  I have read all of the documentation and as far as I can determine, all licenses (I have 10), all settings (Insights analyst + Insight business manager) are all set.  Do you or anyone else know what is going on?  Am I the only one to experience this?  Thank you in advance!

Resources