Forum Discussion
DanDonohue
Microsoft
MicrosoftUpdated Sep 23: SOLVED (partial): Issue with Achievement Code Creation
September 23 Update: the vast majority of partners have reported that they have regained access to achievement codes. However, based on some of the comments in this thread not everyone has seen a fix...
DanDonohueMicrosoft
MicrosoftHi JJones_ - thanks for letting me know. This issue may be bigger than just new admins. I'll pass that on to the engineering teams so they are aware.
DanDonohue
Since this affects our KPIs, what can be done as far as remediation since this is likely on Microsoft's side? I am sure you are well aware, we likely will not be able to get all students to redeem their achievement code several days(or weeks if it takes a while to fix) after the class ends.
We have so far had one class affected, although I am sure this will affect other TSPs too.
We are still not seeing this fixed on our side.