Forum Discussion
Updated Oct 1: SOLVED (partial): Issue with Achievement Code Creation
Hi DanDonohue ,
Do we have an update on the progress and timeframe of this issue?
Our TSP still cannot access the achievement code creator (does not appear on Microsoft Learn for our Class Admin account), and we have class participants eagerly waiting for their codes.
- DanDonohueOct 01, 2025
Microsoft
Hi Josh_Bowers, is this still an issue? If so, please send me a DM with your company name and the email address you're accessing your Learn Admin account with.
- Josh_BowersOct 15, 2025MCT
Hi DanDonohue ,
I sent you a message about this issue a while ago but haven't heard an update yet. Do you have any info / timeframe on when this issue will be fixed for us?
We urgently need this issue fixed as there are many students that still require their achievement codes from us.
- JillArmourMicrosoftSep 26, 2025
Community Manager
I'm sure DanDonohue will post as soon as he has updates! Hang in there. 🤩
- JJones_Sep 21, 2025Learn Expert
DanDonohue
Would like to add on that the ability to generate unique achievement codes has been a requirement from some of our clients from the outset. Some of their participants receive subsidized training, and the full process(including code issuance)must remain consistent.This issue directly impacts not only our KPI alignment with Microsoft but also our contractual obligations to our clients. We’ve now been waiting nearly two months, and continuing to inform clients that achievement codes are still unavailable is becoming increasingly difficult.
We respectfully ask that this be resolved as a priority.
- DanDonohueOct 01, 2025
Microsoft
Hi JJones_ is this still an issue? If so, please send me a DM with your company name and the email address you're accessing your Learn Admin account with.