Forum Discussion
DanDonohue
Microsoft
Aug 07, 2025Updated Oct 1: SOLVED (partial): Issue with Achievement Code Creation
October 1 Update: If the achievement code button is still not working for you, please send me a direct message with your company name and the email address you're using to access the Learn Admin acco...
DanDonohue
Microsoft
Aug 27, 2025Hi JJones_ - thanks for letting me know. This issue may be bigger than just new admins. I'll pass that on to the engineering teams so they are aware.
JJones_
Aug 30, 2025Learn Expert
DanDonohue
Since this affects our KPIs, what can be done as far as remediation since this is likely on Microsoft's side? I am sure you are well aware, we likely will not be able to get all students to redeem their achievement code several days(or weeks if it takes a while to fix) after the class ends.
We have so far had one class affected, although I am sure this will affect other TSPs too.
- JJones_Sep 12, 2025Learn Expert
We are still not seeing this fixed on our side.