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Kevin_Boey's avatar
Kevin_Boey
Copper Contributor
Jul 22, 2025

Unable to Access TSP Marketing Assets

Hi I'm getting this error message trying to access the above. Can anyone point me in the right direction who I should reach out to sort this out?

Best regards,

Kevin Boey

Trainocate MY

1 Reply

  • EmmanuelFolarin's avatar
    EmmanuelFolarin
    Copper Contributor

    Hi there, this error typically means your account isn’t set up as a guest user in the Microsoft tenant that hosts the TSP Marketing Assets.

    To get it sorted, you will need to contact the admin or whoever manages the TSP portal and ask them to add your email as a guest user in their Azure AD tenant. Once they have done that, you should receive an invitation email just accept it, and you’ll be granted access.

    After that, try logging in again with the same account and it should work.

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