Forum Discussion
DanDonohue
Microsoft
Aug 07, 2025SOLVED (partial): Issue with Achievement Code Creation
September 11 Update #2 : we have confirmed the reappearance of the achievement code button in handful of partner accounts. We are optimistic that this has been applied to all partner accounts but sti...
DanDonohue
Microsoft
Aug 27, 2025Hi JJones_ - thanks for letting me know. This issue may be bigger than just new admins. I'll pass that on to the engineering teams so they are aware.
JJones_
Aug 30, 2025Learn Expert
DanDonohue
Since this affects our KPIs, what can be done as far as remediation since this is likely on Microsoft's side? I am sure you are well aware, we likely will not be able to get all students to redeem their achievement code several days(or weeks if it takes a while to fix) after the class ends.
We have so far had one class affected, although I am sure this will affect other TSPs too.