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Dcunn's avatar
Dcunn
Copper Contributor
Apr 02, 2025

AZ104 Registration issue

I need help correcting a mistake I made. When I registered for AZ104 I accidentally used the wrong email address (which doesn’t exist btw). How can I have this corrected? Will I be able to cancel my exam and get a refund so that I can register again correctly?

certification

2 Replies

  • MoritzG's avatar
    MoritzG
    Iron Contributor
    Apr 03, 2025

    Hi,

    I assume you scheduled your exam with pearson vue.

    If you can access the exam details on pearson vue, you can simply cancel your exam there and get a refund. Note that the cancellation needs to be at least 24 hours before the scheduled appointment. You will get the refund automatically and get register again correctly. (https://learn.microsoft.com/en-us/credentials/support/reschedule-and-cancellation-policy)

    If you can't access the exam details you need to contact support: 

    www.pearsonvue.com/us/en/microsoft.html#contact


    Best regards!