Forum Discussion
Web Sign-In: Alert QR Code/Code for Mobile
Had 2FA turned off in the work account, on the web login screen a reminder only a few logins allowed without the Authenticator. Fair enough so instead of logging in, got out the Android tablet and installed the Authenticator and logged in with the account there, no problems. A few minutes later attempted to log in to the account on web, this time it presented a QR code with the link "phonefactor:/activateaccount .... mobileappcommunicator.auth ..." which didn't seem to go well in Android using QR scanner or camera. The web login suggested an alternative to the QR code, an 8? digit code, but nothing in the Authenticator app seemed to want it.
All of a sudden everything seems to work fine, the web login (with a note that 2FA was used in the login) and the Authenticator on the tablet, thus turning out as a good news ending to a slightly shaky start.
:)
2 Replies
Hi Ahmed, thanks.
Yes, might have been that.
use it once every while
Oh, oops, do realize that now, and all of a sudden the Authenticator doesn't like me anymore.
Sigh. 😒
From my understanding, you might have not turned off the MFA registration policy if it was a business account as this happens to a lot of users that they don't know that with the registration campaign being turned on, you can't bypass it and you have to use the MFA over the authenticator and use it once every while.
Ahmed Masoud
LinkedIn
