Forum Discussion
Unable to open Documents from SharePoint/OneDrive with Office 2013
Hello David,
No solution so far. I'm currently thinking it is linked to alternate login feature. Do you have alternate login enabled on ADFS?
Although it is weird that it is spreading so slowly, only a few cases are reported every day.
Bart
I'm waiting for confirmation, but I believe we do have alternate login enabled.
We've been able to resolve the issue for some office 2013 products by enabling https://support.office.com/en-us/article/Enable-Modern-Authentication-for-Office-2013-on-Windows-devices-7dc1c01a-090f-4971-9677-f1b192d6c910?ui=en-US&rs=en-US&ad=US&fromAR=1. This does require the office instance to be recently patched and up-to-date (see https://support.office.com/en-us/article/Using-Office-365-modern-authentication-with-Office-clients-776c0036-66fd-41cb-8928-5495c0f9168a).
Unforatunely this fix only applies to some of the office products: Excel, Word, PowerPoint, OneNote, InfoPath. It does not resolve the issue for Outlook (with SharePoint calendars) or SharePoint Designer 2013.