Forum Discussion
Unable to open Documents from SharePoint/OneDrive with Office 2013
Starting a few days ago, our Office 2013 users started reporting issues opening documents on SP en OneDrive. The version of Office 2013 is Professional Plus 15.0.4420.1017 (so it is not suitable for ...
Hello David,
No solution so far. I'm currently thinking it is linked to alternate login feature. Do you have alternate login enabled on ADFS?
Although it is weird that it is spreading so slowly, only a few cases are reported every day.
Bart
I'm waiting for confirmation, but I believe we do have alternate login enabled.
We've been able to resolve the issue for some office 2013 products by enabling modern authentication. This does require the office instance to be recently patched and up-to-date (see using modern authentication).
Unforatunely this fix only applies to some of the office products: Excel, Word, PowerPoint, OneNote, InfoPath. It does not resolve the issue for Outlook (with SharePoint calendars) or SharePoint Designer 2013.
