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PK Player's avatar
PK Player
Brass Contributor
Oct 30, 2019
Solved

Unable to access email

Hello   I am new to this so please ask if you require further info.   We use Office 365 Business Premium. It was set up a couple of months ago by a consultancy and has been working fine. They mig...
  • PK Player's avatar
    Oct 30, 2019

    Solved.

     

    I had not realised that the user account had been assigned a primary email address of first.last@domain.onmicrosoft.com. I have changed it and everything works.

     

    Small steps...

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