Forum Discussion
Rod Falanga
Nov 23, 2022Brass Contributor
Some questions about Cloud Backup in Microsoft Authenticator
We've been using Microsoft Authenticator at work for about a year. It's been working fine, but it does have a flaw. Today I discovered that there's an option in Authenticator to backup Authentica...
Rod Falanga
Nov 27, 2022Brass Contributor
Thank you, Vasil, for responding to my question. Currently, there are three disabled and unresponsive entries in my MS Authenticator app. Two of them are related to work email addresses. (We recently went through a change in domains at work.) The third one is related to my current personal email address. I certainly don't want to get rid of that.
So, how do I go about getting rid of the other two in Android's settings?
So, how do I go about getting rid of the other two in Android's settings?
VasilMichev
Nov 28, 2022MVP
On my device, one can find them under Settings > Accounts & Sync, but it might vary from vendor to vendor.
- Rod FalangaNov 28, 2022Brass ContributorI've found it on my phone. I'll have to spend more time at looking it over, but one thing I saw stuck out at me. My personal account/email address is there. (This is my personal phone, not a work issued phone.) It's just there associated with my Outlook account.
But it is also listed in Accounts with an icon that's got a blue background with white for a person's outline, with the words "Work account". That doesn't make any sense. My personal email address is not my work account, nor has it ever been my work account. Why is my personal email address there, in two different capacities?