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Deleted's avatar
Deleted
Oct 26, 2016

Sign in page - multiple accounts shown

Hi,

 

I use a few Office 365 tennancies and sometime when I sign in I get two accounts displayed. Does anyone know why this happens? For example:

 

  • Chris Brown's avatar
    Chris Brown
    Iron Contributor

    I can't help you fix it, but I can say with certainty that this has happened to me as well. Possibly something to do with the logic that "remembers" accounts for you in the browser? I had my regular account show up in big type, and a random customer's account show up in the smaller print underneath.

    • Deleted's avatar
      Deleted

      Thanks for the link Dean. It looks like that blog post refers to work and persional accounts and the confusion between them.

       

      All my account are Azure AD accounts and the accounts shown in the large and smaller font in the screenshot are differnt domains, e.g. richard@cotoso.com and admin@tailspin.com. These accounts and domians are not linked in any way.

      • Dean_Gross's avatar
        Dean_Gross
        Silver Contributor
        That is weird. I have several different tenant with accounts in the cloud as well as synced from AD on-prem and I use Edge, Chrome, and IE. I have never noticed that type of behavior

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