Forum Discussion
PatrickF11
Jul 11, 2019MCT
Reset Windows Hello for Business
Hi, i'm looking for a possibility to reset Hello for Business for a user, because he has problems with his config. My first idea was to clear the content inside the attribute msDS-KeyCredentialL...
VasilMichev
Jul 11, 2019MVP
Have him do a PIN reset, it will re-initialize the whole process. There's a difference between On-Prem and Hybrid environment PIN resets though, as noted here: https://docs.microsoft.com/en-us/windows/security/identity-protection/hello-for-business/hello-faq#what-is-the-difference-between-non-destructive-and-destructive-pin-reset
fieberO
Jun 10, 2023Copper Contributor
if the WHfB is really messed up, then only the reset helps "certutil.exe -deleteHelloContainer". Explanation behind the link from Vasil
- PatrickF11Jun 12, 2023MCT
fieberO Thanks to answer to this old thread. 🙂
In the meantine i've stumbled upon this command already, working really well. (But i've forgot to tell it here)
Thanks for sharing anyway.
- fieberOJun 12, 2023Copper Contributorno problem, only together we solve the problem ... small string with a big effect, when the whfb gets lost in the hybrid world 😉