Forum Discussion
Locked out of my o365 global admin account
Hi there, Today I enabled MFA on my o365 global admin account. I have the mobile number and email address configured in my security profile also. When I tried to sign in I was only offered auth...
AlfredB
This is why you always should have a "break the glass" account available, I guess you do not have any other account with high privileges available?
Just for test, open a new browser and run it in private mode and test once more. I guess that SMS/Phone method have been disabled, and that's why you can't use those methods.
Do you have a CSP partner, that have permissions to your tenant? They should be able to help you in that case.