Forum Discussion
Post Password Change Office Application Prompting
After changed password Office applications (Word, Excel, etc...) prompting for login ever time applications restart and an O365 file is accessed. This is on Office 2016 CTR, Win 10, non-Surface m...
I have seen that here on numerous occasions. Someone changes their password. Logs out and back in again. They can get to Sharepoint, but openning a document prompts for an email / password.
I'm not sure what is the root cause, but going to the File / account in any of the office apps. find the sign out button and click it.
Then sign back in again gets you going again.
Happens randomly. Mixture of Windows 7, 8.1 and 10 here and I have seen it on each. Although the client is still using Office 2013.