Forum Discussion
Microsoft Authenticator UserVoice or Suggestion/Feedback ??
https://support.microsoft.com/en-us/office/uservoice-pages-430e1a78-e016-472a-a10f-dc2a3df3450a
olsookie I don't need new features - I just need the thing to not lag so much (or not present expired confirmation prompts). This is a VERY typical (problematic) use case for me - I go to Cisco VPN try to login. On my phone, it just sits there. 5 seconds....10....15. I finally get my Approve/Deny prompt, so I hit Approve. However, in that time, my login expired, so Cisco sends *another* auth request after I just approved. If I took too long approving the first confirmation, then the second expires, so I wind up having to chase down whatever the current confirmation even is. And to make things worse, the UI (or Android, or whatever) is so slow to just present the confirmation, that I can time out just clicking through all of them. And even better - my phone shows the Approve/Deny on the quick screen, but it keeps pushing the active one down as new ones come in, so as I'm trying to click "Approve", my phone is shifting the text to make room for the next one, so I miss it and time out AGAIN.
I even had to take the PIN off the phone because the prompts would expire in the time it takes to unlock the phone and then enter the PIN again Authenticator seems to want a PIN every time it receives focus. It was not uncommon to have to enter my PIN 3 times to approve an auth, which is more than enough time for it to expire.