Forum Discussion
MFA Shows Disabled, But Being Used
When I visit Azure Active Directory -> Users -> Multi-Factor Authentication, our initial accounts show "Multi-Factor Auth Status" as "Disabled", but we are seeing MFA prompts. I find it confusing th...
One thing that can cause MFA prompts, even for MFA disabled accounts is Azure Active Directory > Password Reset > Registration: Require users to register when signing in? Yes.
Doesn't matter what the User's MFA settings say, MFA has to be set up for the user in order to use Self Service Password Reset. Requiring the user to register when signing in will trigger that registration prompt if they don't have MFA set up.
Doesn't matter what the User's MFA settings say, MFA has to be set up for the user in order to use Self Service Password Reset. Requiring the user to register when signing in will trigger that registration prompt if they don't have MFA set up.