Forum Discussion
MFA Shows Disabled, But Being Used
When I visit Azure Active Directory -> Users -> Multi-Factor Authentication, our initial accounts show "Multi-Factor Auth Status" as "Disabled", but we are seeing MFA prompts. I find it confusing th...
If anyone sees this again, log into Azure, search for conditional access to bring up that conditional access interface, and see if you have a conditional access policy applied. It likely will have one intitled "Require MFA for Everyone." If that policy is in the list of conditional access polices listed, delete it. Problem solved. Or at least in my case. Whether or not you have MFA enabled at the user level is superseded by this policy, and it won't even show MFA as enabled at the user level even thought this policy is forcing it. Again this was the case for me. Milage may vary. Eddie78723
