Forum Discussion
phil37
Oct 31, 2022Copper Contributor
MFA et microsoft 365
I I changed my phone and I couldn't get all my microsoft authentificator codes back (plus I hadn't activated the icloud backup...). The result is that I can no longer access my Microsoft 365 accoun...
VasilMichev
Oct 31, 2022MVP
If you have another admin account you can use, login with it and disable MFA. If not, you'll need to contact support and work with them to regain access: https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#phone-support
- phil37Nov 06, 2022Copper Contributorhello
A real nightmare to get commercial support in France: more than an hour waiting and nobody answers...
After a chat with the technical support, they passed on my problem to the sales department, which has to call me back... - phil37Oct 31, 2022Copper Contributor
TVasilMichev Thanks !