Forum Discussion
Is MFA included in Office 365 Exchange Online Plan 1?
I thought that too, I am reasonable sure though at this point that plan does include MFA but you might have to contact Microsoft directly somehow to get a definitive answer. From the product page there is a contact us option, in the UK at least, either via phone or with a form, or you could try asking via support perhaps if you already have Office 365.
glenmcleroy Thanks for your feedback Glen! As I'm not a "license guy" I sent my question to Microsoft and that was the response I got. I have to say I wasn't particular happy with the answer as I requested information how one could use EXO without being authenticated by AAD (as Brian Reid highlighted as well). No response... just "AAD not included". But then again, the Premier support keeps on disappointing me.
- If that's the answer you got then they are wrong. Azure AD is the directory for Exchange Online, so you cannot have EXO without AAD. You can use PTA or ADFS or 3rd party federation service to authenticate EXO and the rest of M365 but you really need good reasons for this, and not being sure of what the product contains is not a good reason. MFA is included in AAD Free and you should turn on the combined registration wizard for MFA as well and get a better and newer experience that the picture posted above which is the old experience. If you are looking for guidance and help in the direction of what to do, how and why around this and the rest of M365 then get in touch, we help businesses all over the world navigate Microsoft 365
Brian ReidThanks for your previous answers. One of our customers currently is planning to migrate from Exchange on-premises to Exchange Online Plan 1 (EXO P1). EXO service comes with SLA. Microsoft publishes SLA for all Online Services https://www.microsoftvolumelicensing.com/DocumentSearch.aspx?Mode=3&DocumentTypeId=37. I was wondering if you could clarify the following questions:
1. What https://azure.microsoft.com/en-us/pricing/details/active-directory/ will customer get after buying EXO P1: AAD FREE or OFFICE 365 APPS?
2. If the answer on first question is AAD FREE, how it correlates with the circumstance that Azure AD comes with no SLA? So it turns out the SLA regulated service depends on service with no SLA?
- SergeyC - Azure AD Free, and even if EXO has an SLA, AAD Free does not. They are different products and if you buy EXO you are not buying AAD Free, you just get it included.
Brian Reid Exactly! Thanks Brian. Imagine my frustration with "Premier support" questioning the same things you're explaining and not getting a proper response, nor being escalated to someone who actually knows what they are talking about. The reason I posted here is that I wanted to share what I got as a response to the topic. I am not about to use EXO plan 1.
Have a great weekend. Cheers!
