Forum Discussion
Solved
I enrolled myself in Per User MFA, need SMS method
I am the Azure AD/Office 365 admin. I thought my authenticator app on my phone was working with my work account. It wasn't. I enrolled myself in Per-User MFA. It doesn't let me use any other...
- Ok. So I figured out how to supply my SMS Phone Number.
I had to log into the Azure Portal as a different admin account than mine.
Go to Users | Authentication Methods.... and that screen allowed me to type in the phone number there.
When I was logged on as myself, it didn't even show me the text fields to update.
Once I had plugged in my phone number, the ability to authenticate via Text Message Code became available... allowing to me to get my Authenticator App to work again, and the MFA to become usable.
Ok. So I figured out how to supply my SMS Phone Number.
I had to log into the Azure Portal as a different admin account than mine.
Go to Users | Authentication Methods.... and that screen allowed me to type in the phone number there.
When I was logged on as myself, it didn't even show me the text fields to update.
Once I had plugged in my phone number, the ability to authenticate via Text Message Code became available... allowing to me to get my Authenticator App to work again, and the MFA to become usable.
I had to log into the Azure Portal as a different admin account than mine.
Go to Users | Authentication Methods.... and that screen allowed me to type in the phone number there.
When I was logged on as myself, it didn't even show me the text fields to update.
Once I had plugged in my phone number, the ability to authenticate via Text Message Code became available... allowing to me to get my Authenticator App to work again, and the MFA to become usable.