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Kévin's avatar
Kévin
Copper Contributor
May 25, 2026

How do I find the account linked to an Office Home & Student 2013 key?

Hello everyone,

Microsoft's after-sales service redirected me here because they no longer provide updates for this type of product, nor even security support.

I have two Microsoft accounts. However, when I try to reconnect my key to one of them, it tells me the key is already linked to another Microsoft account. But which one?! How can I find that account or regain ownership of my Office key ?

Thanks for your help.

2 Replies

  • Office Home & Student 2013 product key is permanently tied to the Microsoft account used when redeemed. There is no way to directly retrieve which account it is linked to; you must either recover that account or sign in with it to reinstall.

    • Kévin's avatar
      Kévin
      Copper Contributor

      Thanks for your reply, Kidd_Ip.

      This might be a silly question, but do you know of a way to find a forgotten account?