Forum Discussion
failed set-up of a passkey for a personal MS account
Hi Reger,
im facing the same issue. I try to add passkey from amazon, ebay and telekom for example with no success. im also noticed that im not able to add a passkey to my microsoft account too. Same error all the time.
The solution hints from kidd_ip are not very helpful and does not match. Did you find any solution of this?
best,
I have the same issue. Latest version of iOS... Latest version of Authenticator App.
I just used AI to try and answer my question and this is what it said (which seems to match my findings):
Q: Can you use passkeys for other apps in "Microsoft Authenticator" for IOS
A: No, passkeys created in Microsoft Authenticator for iOS can only be used for Microsoft Entra ID (formerly Azure AD) accounts, not other non-Microsoft apps. Microsoft Authenticator's passkey feature is specifically for work or school accounts that are managed by Entra ID, and you cannot use it to store passkeys for other apps like Google or Facebook. These non-Microsoft accounts would use a different passkey provider, such as iCloud Keychain on your iPhone, notes mobile-jon.com.
Annoying, but at least for now it makes sense why it does not work. :(