Forum Discussion
Robert Woods
Dec 26, 2017Steel Contributor
Can't Authenticate to Office 365 Over VPN through office apps ONLY on Windows 7
We have received many troubleshooting calls lately from windows 7 users whom cant use their office apps over VPN. Outlook is the main call driver, but I have tested thoroughly and see it happening on...
ckollipa
Jun 25, 2020Copper Contributor
pierredv did anyone get solution for this issue, its happening still with Pulse Secure VPN
pierredv
Jun 25, 2020Copper Contributor
ckollipa, the solution for me, way back, was to switch from the Automatic protocol setting in the ExpressVPN/Options/Protocol tab to L2TP/IPSec (ughh).
However, I haven't had to do that for quite a while now; auth for me is working over Automatic again. My hunch is that there was a protocol implementation issue that the ExpressVPN team fixed.
If Pulse Secure allows you to choose protocols, you might try playing around with that.
Good luck