Can’t access my account, only global admin, Microsoft Authenticator issue

Hello,

I had a case open a few days ago that was closed, as the issue was fixed. However a day later the same issue started happening again. 

I’ve got a small business and am the only global admin and cannot access any ms app through my business logins. 

When I go to login, it asks to setup Microsoft Authenticator (even though this has already been done), after entering the code I receive on my mobile, it says “something went wrong, please try again later”. 

I’ve tried calling the MS business support lines directly, however the last two days the AI just gets stuck and stops responding. This support line is terrible. 

is there anyway I can work around this? I can’t even access entra to turn off MFA.