Forum Discussion
Authentication Methods - FIDO2 & Authenticator Not Working Together
JosvanderVaart Kidd_Ip : Thanks Jos and Kidd for looking into this for me. Greatly appreciated.
I think I figured a way around.
1. When I get to the "Sign in with your passkey" dialog, where it offers only passkey and security key, I click on "Cancel". (I have a security key setup, but I still want the option to sign in with Authenticator, in case the security key is not available.)
2. It gives an error message, but also offers other ways to sign in.
3. Next, I have the Authenticator option.
Overall, it works. It is just that it is not an intuitive way to go about it.
Thanks again for your help.
mario
JosvanderVaart Kidd_Ip : Thanks Jos and Kidd for looking into this for me. Greatly appreciated.
I think I figured a way around.
1. When I get to the "Sign in with your passkey" dialog, where it offers only passkey and security key, I click on "Cancel". (I have a security key setup, but I still want the option to sign in with Authenticator, in case the security key is not available.)
2. It gives an error message, but also offers other ways to sign in.
3. Next, I have the Authenticator option.
Overall, it works. It is just that it is not an intuitive way to go about it.
Thanks again for your help.
mario
I believe the issue is related to the Microsoft automatically selecting the most secure method as the default authentication method. In this regard the Fido is the more secure method so Microsoft should indeed use it as a default, however it would be nice to be able to select a different default.