Forum Discussion

williamwebber's avatar
williamwebber
Copper Contributor
Nov 03, 2024

Will the Microsoft License email for a staff member override Board member emails in different domain

My organization's Board of Directors uses Vieth (CPanel) for our email domain and server. We are hiring a new Executive Director and want to purchase Microsofit 365 for nonprofits to provide her with everything to be successful, including the same email domain as the Board. I've heard that if I switch the email domain into Microsoft, then no emails will go into the original email provider. Does this only happen to the individual email that was moved over to Microsoft, or to all of them?

 

Our ideal situation:

- email address removed for privacy reasons is on Microsoft 365 with Outlook and sends/receives emails

- email address removed for privacy reasons is on Vieth (CPanel) and sends/receives emails

 

I want to avoid a situation the discontinues the ability for our Board members to continue using the original domain if it is overridden by the Microsoft one.

 

I hope this was clear! I appreciate and reassurance or guidance. Thank you in advance!

1 Reply

  • JoeMorley's avatar
    JoeMorley
    Copper Contributor

    Hi William, you were clear!

    Setting up your custom domain in Microsoft 365 won't immediately affect your email routing providing you do not change the MX Record. If you do change your MX record, it will affect all mail routing.

    For your ideal situation, it's not clear if you have two domains (Fabrikam.org/Contoso.org), or just a single domain set up. 

    If you can confirm I'd be happy to assist further.

Resources