Forum Discussion
Approved Microsoft Nonprofit - No Business Basic offers, can’t create support ticket
We are an approved Microsoft Nonprofit organization in Germany. After the July 2025 nonprofit licensing transition our Microsoft 365 Business Premium Donation disappeared. Current situation: Nonp...
Hi, our organization is approved for Microsoft for Nonprofits, but the Microsoft 365 Business Basic Grant (300 users) doesn't appear in our tenant and shows "You are not eligible to buy this product." I believe our nonprofit status may not be fully synchronized with our tenant ID. Could you please check and sync it?