Forum Discussion
New Microsoft Teams on Citrix VDI (w/ FSLogix profiles)
Hello,
we're trying to deploy the New Microsoft Teams in our infrastructure.
Technical details:
- Citrix CVAD 1912LTSR CU8 (VDAs are running 2311.0.0.247)
- Windows 10 22H2 19045.4291
- Teams 24074.2321.2810.3500 - Citrix HDX Optimized
- FSLogix 2210 hotfix 3 (2.9.8784.63912)
- Machines are deployes using both PVS and MCS
New Teams opens up, but the "Account/Status management" drop-down menu at the top-right of the MS Teams window disappears immediately. As a result, users can't manage their status and change their profile settings.
Screenshot of what's missing:
What MS Teams looks like in our Citrix VDI environment:
Troubleshooting done so far:
- New Teams re-deployment (completely uninstalled and installed)
- Cache cleared
- User profile (FSLogix) reset and re-created from scratch
Any idea on what could be the cause of the issue?
Thank you
Zeno
- Zeno152Copper Contributor
Bump, somebody?
Still haven't found a solution to this. Microsoft support confirmed there has been a now-solved known issue which caused this bug.
Still doesn't work in our infrastructure with all the latest versions....