Forum Discussion
What would make a Shared Mailbox NOT show up in Outlook (2016, ProPlus C2R)?
What setting would make a Shared Mailbox NOT show up for a user? User is using Office 365 ProPlus (click to run), version 2016 (first release deferred channel).
Hiya,
If you are seeing the shared mailbox automatically add itself to the user with permissions Outlook profile, then it is being auto mapped. This is the default either via the portal or via PowerShell.
To remove auto mapping, remove and re-add the permission using PowerShell. This article here takes you through the process:
How to remove automapping for a shared mailbox in Office 365
Steve