Forum Discussion
What would make a Shared Mailbox NOT show up in Outlook (2016, ProPlus C2R)?
What setting would make a Shared Mailbox NOT show up for a user? User is using Office 365 ProPlus (click to run), version 2016 (first release deferred channel).
I just had the issue where shared mailbox will not show up in outlook. Upon checking the settings in Office 365 admin portal (Activ Users/Mail Settings/Email Apps) the MAPI and IMAP settings were disabled. After enabling, and restarting the outlook few times, shared folder became available.