Forum Discussion
Shared mailbox: Use send-as, not send on behalf from Outlook 2016
- Nov 23, 2017
The behavior depends on how you've added the shared mailbox in Outlook (automapped vs additional account), and of course by the method you use to compose the message. Check my ramblings on the topic here: https://www.michev.info/Blog/Post/1430/
The behavior depends on how you've added the shared mailbox in Outlook (automapped vs additional account), and of course by the method you use to compose the message. Check my ramblings on the topic here: https://www.michev.info/Blog/Post/1430/
When choosing the From address using the Global Address List instead of the offline one, I'm now able to send-as. :)
Thanks for the help
- Ron SchmittAug 07, 2018Copper Contributor
What's odd is that--- - yes when i choose the From, from the ONLINE Global Address list -- it works. However on subsequent emails, the autocompleted address does not. It seems i have to click into the Online GAL on each and every message I send.
Is there any way to avoid this?
- Aug 18, 2018
When setting new send-as permissions, a new OAB must be build and downloaded by the clients. If you need to use send-as ad-hoc, you need to switch to Outlook Online Mode. Alternatively, you can use Outlook on the Web.
-Thomas
- Dominick440Sep 18, 2024Copper ContributorThis was the solution for me.