Forum Discussion
Stefano Colombo
Mar 05, 2024Brass Contributor
Outlook on smartphone issue
We're having an issue with outlook APP for Iphone and android as well. Exchange servers are NOT exposed to internet for OWA or Activesync services, they're only internally accessible. The environme...
- Mar 07, 2024Yes, it's correct, you always have to point to the autodiscover on the On Prem server. In fact, Outlook for mobile uses Microsoft servers to resolve client autodiscovery. It is not the mobile which makes the discovery.
Stefano Colombo
Mar 07, 2024Brass Contributor
Thierry_Chapuisat
As far as I know Autodiscover url, even in hybrid configuration, should always point to the Customer's On-Premise "public" IP address so it sound strange that "outlook form mobile" would search autodiscover in "microsoft's server" since they cannot for sure know nothing about the on-premise setup.
As far as I know Autodiscover url, even in hybrid configuration, should always point to the Customer's On-Premise "public" IP address so it sound strange that "outlook form mobile" would search autodiscover in "microsoft's server" since they cannot for sure know nothing about the on-premise setup.
Thierry_Chapuisat
Mar 07, 2024Brass Contributor
Yes, it's correct, you always have to point to the autodiscover on the On Prem server. In fact, Outlook for mobile uses Microsoft servers to resolve client autodiscovery. It is not the mobile which makes the discovery.