Forum Discussion
No longer able to see users Inbox rules through EAC Online?
Hi,
I must have missed an announcement but just doing some routine maintenance and I see that the "View another mailbox" in EAC has changed considerably. The most noticeable change is that you can no longer see the users Inbox rules.
The old days:
And now you get this:
Usually the first thing to do if an email account is compromised is checking here to see if there have been any rules setup to spoof emails etc. With this functionality removed this does take a very useful tool from our tool box. Has anyone else seen this change? more so does anyone know if there is another way to get inbox rule information for a user?
Cheers
Rob
- Seems Microsoft is releasing a new version of this functionality, and not all supported options are ported just yet. As a workaround, you can try accessing the older UI via direct link, i.e. https://outlook.office.com/ecp/email address removed for privacy reasons
It's still possible to access Inbox rules therein.
- In Microsoft's infinite wisdom, they took away admins' ability to access users' mailbox rules from within Exchange Admin Center because they want us to use PowerShell instead. This would be fine except it seems that, according to others who experienced the same issue, running Get-InboxRule -Mailbox email address removed for privacy reasons -IncludeHidden doesn't show hidden rules with the following characters in the name, specifically / (forward slash), ; (semicolon), ' (apostrophe), [ (open bracket), ] (close bracket), or . (period).
Other previous options used to be to go to https://outlook.office.com/ecp/email address removed for privacy reasons to change them there but that no longer works either. It now returns "400, bad request".
Another one they used to suggest was https://outlook.office.com/mail/email address removed for privacy reasons/options/mail/rules but that now just returns an "access denied" error.
From what I'm finding, it seems the only way to remove the rule would be to change the password and re-enable the compromised account, revoke and reset MFA, set up MFA with a temporary device, sign in, go to Rules, and delete it from there. Keep in mind, we'd have to remember to remove the temporary MFA device when we're done.
Am I missing something?- I am so sick of Microsoft removing useful features.
Surely it would be better to send out some sort of survey to admins on functionality change, rather than them deciding what's best for us.
Powershell is far too time consuming!
- Is it true that if we run Get-InboxRule -Mailbox email address removed for privacy reasons -IncludeHidden, we still won't be able to see rules with the following characters in the name? / (forward slash), ; (semicolon), ' (apostrophe), [ (open bracket), ] (close bracket), or . (period)?
- At the meantime, I see that the option is available again, I could see inbox rules of other user 🙂
Talamasca Thank you for the update! It's also back to normal here too 🙂
- The workaround isn't working for my tenant either. Any idea when the new version will be released?
Scott - Seems Microsoft is releasing a new version of this functionality, and not all supported options are ported just yet. As a workaround, you can try accessing the older UI via direct link, i.e. https://outlook.office.com/ecp/email address removed for privacy reasons
It's still possible to access Inbox rules therein.VasilMichev THANK YOU!! This was a lifesaver for me troubleshooting an issue today. Thank you, thank you, thank you!
- Hello,
What could be the reason that the link leads me to the general EAC?
I edited the link with the username at the end.Talamasca The link the other individual gave you is a link to Exchange Classic admin center, which is being phased out. I guess some people still have access to it.
For now, our only two options are:1- Create a powershell script to manage mailbox rules of other users (using ExchangeOnlineManagement module)
2- use the delegate method if your company allows it: assign yourself as a delegate to the mailbox, open the mailbox in OWA using https://outlook.office.com/mail/<useremailaddressgoeshere>/options/mail/rules
Unfortunately, our org was affected by this un-announced change by Microsoft as well. In our org, it is common for us to manage rules of other users on a routine basis, so this change definitely slowed the process down.
- Thank you! I needed this today.
- Hi,
Can you please share how you access the user's inbox rules?
I edited the link but still no luck
