Forum Discussion
Rob-CTL
Aug 07, 2023Iron Contributor
No longer able to see users Inbox rules through EAC Online?
Hi, I must have missed an announcement but just doing some routine maintenance and I see that the "View another mailbox" in EAC has changed considerably. The most noticeable change is that you can ...
- Aug 07, 2023Seems Microsoft is releasing a new version of this functionality, and not all supported options are ported just yet. As a workaround, you can try accessing the older UI via direct link, i.e. https://outlook.office.com/ecp/email address removed for privacy reasons
It's still possible to access Inbox rules therein.
WhatAmIDoingWrong
Aug 12, 2024Brass Contributor
In Microsoft's infinite wisdom, they took away admins' ability to access users' mailbox rules from within Exchange Admin Center because they want us to use PowerShell instead. This would be fine except it seems that, according to others who experienced the same issue, running Get-InboxRule -Mailbox email address removed for privacy reasons -IncludeHidden doesn't show hidden rules with the following characters in the name, specifically / (forward slash), ; (semicolon), ' (apostrophe), [ (open bracket), ] (close bracket), or . (period).
Other previous options used to be to go to https://outlook.office.com/ecp/email address removed for privacy reasons to change them there but that no longer works either. It now returns "400, bad request".
Another one they used to suggest was https://outlook.office.com/mail/email address removed for privacy reasons/options/mail/rules but that now just returns an "access denied" error.
From what I'm finding, it seems the only way to remove the rule would be to change the password and re-enable the compromised account, revoke and reset MFA, set up MFA with a temporary device, sign in, go to Rules, and delete it from there. Keep in mind, we'd have to remember to remove the temporary MFA device when we're done.
Am I missing something?
Other previous options used to be to go to https://outlook.office.com/ecp/email address removed for privacy reasons to change them there but that no longer works either. It now returns "400, bad request".
Another one they used to suggest was https://outlook.office.com/mail/email address removed for privacy reasons/options/mail/rules but that now just returns an "access denied" error.
From what I'm finding, it seems the only way to remove the rule would be to change the password and re-enable the compromised account, revoke and reset MFA, set up MFA with a temporary device, sign in, go to Rules, and delete it from there. Keep in mind, we'd have to remember to remove the temporary MFA device when we're done.
Am I missing something?
- ScottBFTAug 13, 2024Copper ContributorI am so sick of Microsoft removing useful features.
Surely it would be better to send out some sort of survey to admins on functionality change, rather than them deciding what's best for us.
Powershell is far too time consuming!