Forum Discussion
Rob-CTL
Aug 07, 2023Iron Contributor
No longer able to see users Inbox rules through EAC Online?
Hi, I must have missed an announcement but just doing some routine maintenance and I see that the "View another mailbox" in EAC has changed considerably. The most noticeable change is that you can ...
- Aug 07, 2023Seems Microsoft is releasing a new version of this functionality, and not all supported options are ported just yet. As a workaround, you can try accessing the older UI via direct link, i.e. https://outlook.office.com/ecp/email address removed for privacy reasons
It's still possible to access Inbox rules therein.
VasilMichev
Aug 07, 2023MVP
Seems Microsoft is releasing a new version of this functionality, and not all supported options are ported just yet. As a workaround, you can try accessing the older UI via direct link, i.e. https://outlook.office.com/ecp/email address removed for privacy reasons
It's still possible to access Inbox rules therein.
It's still possible to access Inbox rules therein.
- Geoff BeckerOct 26, 2023Copper Contributor
VasilMichev THANK YOU!! This was a lifesaver for me troubleshooting an issue today. Thank you, thank you, thank you!
- TalamascaAug 31, 2023Copper ContributorHello,
What could be the reason that the link leads me to the general EAC?
I edited the link with the username at the end.- trevorharrisABMGAug 31, 2023Copper Contributor
Talamasca The link the other individual gave you is a link to Exchange Classic admin center, which is being phased out. I guess some people still have access to it.
For now, our only two options are:1- Create a powershell script to manage mailbox rules of other users (using ExchangeOnlineManagement module)
2- use the delegate method if your company allows it: assign yourself as a delegate to the mailbox, open the mailbox in OWA using https://outlook.office.com/mail/<useremailaddressgoeshere>/options/mail/rules
Unfortunately, our org was affected by this un-announced change by Microsoft as well. In our org, it is common for us to manage rules of other users on a routine basis, so this change definitely slowed the process down.- Joshua BinesOct 05, 2023Iron ContributorSeems the old ecp is now not working at all 😞 I love PowerShell but I understand the difficulties for some admins to quickly view and update rules and setup auto replies where granting your access to content is not permitted. I would suggest the open mailbox option via the exchange admin centre is expanded to support this. I'd suggest everyone log tickets and make as much noise as possible if you would like another option.
- ScottBFTAug 30, 2023Copper ContributorThank you! I needed this today.
- lewisly360Aug 08, 2023Copper ContributorI get a "the site can't be reached" error when I follow the link
- Rob-CTLAug 08, 2023Iron ContributorThat's because the forum software removes the fake email address hat Vasil added so you get the "email address removed for privacy reasons" message appended to the URL.
https://outlook.office.com/ecp/<USERS EMAIL ADDRESS HERE>- Marc HunterAug 10, 2023Copper ContributorThis seems to not be working for me, it just ends up redirecting me back the the new EAC, so I guess my next stop is Powershell....
- Rob-CTLAug 07, 2023Iron ContributorAh, half-baked functionality again then 🙂 Thanks for the pointer, and the workaround that'll help me out while MS sort it out.
Thanks!