Forum Discussion

Copper Contributor

Jun 04, 2019

Managing Voice Mail Options for A Shared Mailbox

Is there a way to allow users with Full Mailbox Access to a shared mailbox which has Unified Messaging enabled to manage the "Voice Mail / Call Answering Rules etc" options section in OWA? They c...

MVP

Jun 04, 2019

Well bummer, I don't have UM enabled in my test tenant to play with this. What if you try the direct links, such as https://outlook.office.com/owa/?path=/options/callanswering

DevOpsMaverick

Copper Contributor

Jun 04, 2019

Indeed ...

Same thing when using the direct links, it actually just takes you to the root of General because Voice Mail isnt present

As you can see not all "General" options are available when viewing the Options of a mailbox you have Full Mailbox Access to ...

Delegate OptionsMy Options

I'm guessing the "General" options have a lot of "My" settings that only can be called when logged in as the user ...

VasilMichev
MVP
Jun 04, 2019
Yeah I did enable it in my tenant, but no luck getting to the settings so far. I'm not that experienced with UM anyway, so maybe open a support case to get an answer from MS?