Forum Discussion
Focused Inbox not working
So, it's a week later and Focused Inbox is still enabled but not actually doing anything. No messages show up in the Other tab, in any of my clients, unless I move them manually. And I've been doing that a lot over the past week. The feature is working for my coworkers, so my mailbox seems to be the only one affected. At this point, I'm hoping that it somehow lost all the knowledge it accumulated during the Clutter training, and it's just re-learning my preferences, and one day it will just start working.
I'm in the Insider Fast ring, so I reported the problem through the Contact Support function within Outlook, but so far I've received no response from anyone at Microsoft.
Hello!
Activate your Focused inbox by:
1. Access the Exchange Online environment through the powershell.
2. Set-OrganizationConfig -FocusedInboxOn $ True (applies to entire organization)
3. Check if Get-OrganizationConfig is applied.
4. Go to Exchange Central Administration - Mail Flow - Rules and create a Focused inbox rule.
Set the message header to this value Add the following header value in the entry:
X-MS-Exchange-Organization-BypassFocusedInbox
[Reference contents]
How to apply per user mailbox
Set-FocusedInbox -Identity true@TaeYoun.com -FocusedInboxOn $ True
How to Verify That User Mailbox Units Are Applied
Get-FocusedInbox -Identity true@TaeYoun.com
http://taeyoun.com/220931790337
Our focused inbox works perfectly since turning on modern authentication. NEW related question:
This has been a very collaborative group on this thread so I am asking the question here.
Can I create a rule on mail that is flagged as Other? I cannot figure this out but my VIP would like to have all mail in the Other view be marked as read so that the unread mark does not include it on the Inbox folder. Anyone have an idea for this?
THANKS
Hi!
I think can do it in two steps.
1. Use Outlook rules to filter by "Inbox" first.
2. If you need to fine-tune your Focused Inbox, Move to Focused and Move to Other options are available to do that.Thanks for the response but that is not our issue. My VIP wants messages that go to Other to be automatically marked as READ. I have not been able to figure this out.
Thanks, but Focused Inbox is already enabled at both the organization level and on my mailbox. And I fail to see the need for a transport rule, since the purpose of that header is to allow certain messages to bypass the Focused Inbox processing, which is not the case here. Everything is going to my Focused tab, and nothing goes to the Other tab unless I move it there explicitly.
Thank you for your response.
Do you see the Focused tab?Yes, that was one of the premises of my first message - Focused Inbox is enabled at the organization and mailbox levels, and I can see the Focused and Other tabs in my mailbox, but all incoming messages are showing up in the Focused tab, and only move to the Other tab when I manually move them there.
I have a call scheduled with someone at Microsoft Support tomorrow afternoon. Hopefully we'll be able to get to the bottom of this at that time. Thanks for your advice.
Mike
