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FarazI995's avatar
FarazI995
Copper Contributor
Sep 24, 2024
Solved

Exhange mail trace

One of my office user sent an email to multiple distribution groups, but in the message trace, I can only see the recipients' names and not the distribution group names. How can I track which distribution groups the user sent the email?

  • If the user has "expanded" the DGs in Outlook, you will not be able to find any message trace event with the DG listed. If he did send to the DGs direct, you will have at least one event in the message trace for each group, followed by individual entries for each recipient.

3 Replies

  • If the user has "expanded" the DGs in Outlook, you will not be able to find any message trace event with the DG listed. If he did send to the DGs direct, you will have at least one event in the message trace for each group, followed by individual entries for each recipient.
    • FarazI995's avatar
      FarazI995
      Copper Contributor
      Thank you for the response. It is resolved
    • FarazI995's avatar
      FarazI995
      Copper Contributor

      VasilMichev User sent an email to DGs, and I know one of the group names. I traced the email message by entering the DG name in the recipients field. However, when I select the sender’s name and leave the recipients field blank, it only shows the individual recipients’ email addresses, not the DG’s email.

       

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