Forum Discussion
FarazI995
Sep 24, 2024Copper Contributor
Exhange mail trace
One of my office user sent an email to multiple distribution groups, but in the message trace, I can only see the recipients' names and not the distribution group names. How can I track which distrib...
- Sep 24, 2024If the user has "expanded" the DGs in Outlook, you will not be able to find any message trace event with the DG listed. If he did send to the DGs direct, you will have at least one event in the message trace for each group, followed by individual entries for each recipient.
VasilMichev
Sep 24, 2024MVP
If the user has "expanded" the DGs in Outlook, you will not be able to find any message trace event with the DG listed. If he did send to the DGs direct, you will have at least one event in the message trace for each group, followed by individual entries for each recipient.
FarazI995
Sep 25, 2024Copper Contributor
VasilMichev User sent an email to DGs, and I know one of the group names. I traced the email message by entering the DG name in the recipients field. However, when I select the sender’s name and leave the recipients field blank, it only shows the individual recipients’ email addresses, not the DG’s email.