Forum Discussion

Copper Contributor

Sep 17, 2024

Exchanhe MAPI trouble

Good afternoon! The Exchange 2016 server freezes periodically and stops working for several minutes for all users. In the Windows log events, there is a "Warning" with event code 2002 "The number of...

Copper Contributor

Sep 24, 2024

Thanks for the answer. I followed the indicated path. What should I have seen? I have two lines with identifiers.

AnnTaeYoun

MVP

Sep 24, 2024

ibragimovia

Please remove mobile device from identify account!

and then symptom is check.

ibragimovia
Copper Contributor
Sep 27, 2024
Good afternoon ! How can you remove these elements through the graphical interface? I don't see a request completion button in the pool.
- AnnTaeYoun
  MVP
  Sep 29, 2024
  Please remove next command use to identity!
  
  This example removes the mobile device partnership for the device named WM_JeffHay.
  Remove-ActiveSyncDevice -Identity WM_JeffHay
  
  https://learn.microsoft.com/en-us/powershell/module/exchange/remove-activesyncdevice?view=exchange-ps/?WT.mc_id=M365-MVP-5002523