Forum Discussion
Exchange synch/profile issue
Dear community, I need help to solve a problem. 1.) I'm using Outlook classic 2016 2.) I need two mail accounts in outlook a.) my gmail account - all good with that one b.) my AWS Workmail accoun...
Hey Rob,
AWS expects EWS not EAS for email syncing, and EWS is not supported by Outlook 2016.
Try the following I hope it helps:
- Navigate to Control Panel > Mail > Add (Add the gmail account first using auto setup)
- Give your profile a name, then select Pop or Imap
- Select Account Type and add your mail servers (incoming: imap.mail.<region>.awsapps.com, outgoing: smtp.mail.<region>.awsapps.com)
- Select More Settings > Advanced
- Use ports 993 for IMAP and 465 for SMTP, both with SSL encryption
- Select Outgoing Server, Enable both My outgoing server (SMTP) requires authentication, and Use same settings as my incoming mail server.
- Click Ok > Next > Finish, restart Outlook
Hope this helps!