Forum Discussion
Exchange Mail Archive Syncing Problem
First of all, are you talking about the Online Archive feature, or archiving to a PST file? Assuming it's the first, are you moving messages manually to the Online archive? It can take some time for Outlook to synchronize the changes, newer versions perform this operation in the background so it's not immediately reflected server-side. In any case, the properties dialog does not reflect the messages in the Archive mailbox, it's just he messages in your "main" mailbox.
- Adem_SAug 06, 2019Copper Contributor
Hello,
I archived 8 hours ago. 8 hours have passed and the folders are not synchronized.
It stays that way. It doesn't never syncs. When a new mail arrives, the server mail count increases by one and the offline mail count increases by one.
- VasilMichevAug 07, 2019MVP
Exporting to a PST file is a client-side operation, it doesn't affect the messages on the server side.
- Adem_SAug 07, 2019Copper ContributorThanks for reply.
I understood. There are many messages on the server. I don't want to erase the messages.
I want to archive it. How can I do that?
- Adem_SAug 06, 2019Copper ContributorI understood. Thank you for the answer. It's not Online. I'm archiving it to a Pst file. So how long is this time. I'm looking at 10 days after the archive. The number of mail on the server is the same. Never changed.